Bernina Hotel - Geneva

The location was ideal. Convenient to Rail City, shops, restaurants and within easy walking distance of the Lake and the Old Town. Although a single, my room was quite large, very clean and comfortable with a good sized shower room. The double glazing was very effective and I was not aware of any outside noise, even though my visit was at the weekend. The breakfast was more than adequate. The staff were friendly and helpful and the facility to leave baggage in a secure room after checkout time was very much appreciated.

Convenience opposite main railway station

Excelent location at the centre of the city

My booking was not reserved.

The location is excellent, right across the road from the Station, and only 6 mins. from the airport. Close to restaurants, bars and shopping. Breakfast was very nice. All in all a handy and comfortable hotel. This was really a stop-off before going skiing, but it was all we could have wished for.

Its location across from the railway station and the bus and tram stops makes it central to everything in Geneva

Nothing, it is very good value for money

location , breakfast is simple but good and staff at breakfast are friendly.

Hotel staff enter your room without waiting for you to answer the door. it happened with me and my friends to have your staff coming in the room while we were leaving the bath! I got a man coming with a package who just entered my room! This is not acceptable! Bed is not so good and pilow too soft and only one. street is noise and early morning people talking wake you up.

Close to railway station as we 1 person was in a wheelchair.

Front door access was extremley poor for a wheelchair. 600Mm wide right next to a wall. No help from reception at all!!! Reception Men were unfriendly!!!!!

Lovely, friendly and helpful staff. Great to be able to store luggage at check out and great to get a travel pass. Room was warm and comfortable.

Had to lift the shower out of the hook to get underneath it and it was a really big step to get into the bath.

Very courteous staff, efficiently organised and ample breakfast, prompt service, good guidance and suggestion re city travel, high comfort level.

It is in the heart of the Geneva with free local transport cards. You can always go to a tourist attraction and come back to Hotel in 10 minutes and relax. Breakfast is not having a too big variety but good enough. There are nearby restaurants, shopping areas. Hotel reception is extremely helpful in giving the directions for the travel. Cleaning staff has done very good job in keeping the room intact. There is no Air conditioning but they provided a fan, which is good enough.

The rooms are smaller and very old building. In our room (301), patches from ceiling were coming off. Lift is small to carry all the luggage. Surprised to see toilet when open the door. But it is not a issue.

Hotel was kind enough to give their best room on top floor as requested by me at the time of booking. The room had good city view and had an excellent large bathroom. The room had old world charm in design and furniture.Breakfast was good and is included in the room price.

The electronic safe in the room gave trouble.Even the hotel staff with their master key struggled to open. It is better to avoid keeping money and documents inside the safe lest you may have problem at the time of departure,

The location was excellent and you can reach every were via free public transport services. Our room was clean and the hotel staff know their jobs.

The room was too small :( .

Location/cost/general ease

The voices from the rooms are easily heared from teh other rooms that disturb others